Technology proving an absolute trial.  Friday lunch time I discover all emails and our web site are down.  Major disaster.  What compounds the problem is that a huge variety of people have been office manager over the years and no one is sure who hosts our site.  Finally get hold of people who used to, to then be told that their customers have been passed on to yet another company... whom I then ring, only to be told that this statement is a standard fob off and we haven’t been passed on at all yet.  Some four hours later, I establish who is dealing with our site but curiously enough he is “in a meeting” and remains so for the rest of the day. 

 

Saturday lunch time sees an incoming email stating happily that while the site is up and running it still needs a lot of maintenance work – not stating when this will be done, or when we are likely to go off line again – and that they recommend we move to the new company as soon as possible.  Love to – they might actually speak to me in person – but no clues how to do it. 

 

Dread to think how much 24 hours without email or web site has cost us.  Nor, apparently, is it possible to establish how many emails were lost in cyber space in the process, so no doubt we will be subject to screaming and abuse from various people who think we are ignoring them or whose orders haven’t been processed.  Like any computer wizardry, web sites and emails are wonderful while we have them, but life wreckers when they go wrong.